Terms of Service
Corexa's standard terms for accounts, subscriptions, customer data, integrations, acceptable use, intellectual property, liability and platform use.
Read the termsEarly customers: free onboarding with a 12-month plan. Save up to A$2,475.Early customer offer: free onboarding with a 12-month Corexa plan — technician service businesses save A$1,650; multi-site customers save A$2,475.
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Corexa legal information
Clear terms. Clear data responsibilities.
Review the documents that explain how Corexa may be used, how paid subscriptions work and how personal and operational information is handled.
Privacy Policy
How Corexa handles personal information, identity matching, shared service history, imported records, AI-assisted processing and connected services.
Read the policyEnterprise legal & security pack
Negotiation-ready SiteGrid DPA, security schedule, SLA template and Australian workforce location implementation pack.
Open enterprise packHow Corexa's standard subscription agreement works
For a standard paid business subscription, the commercial agreement is the Corexa Terms of Service together with the plan, checkout, subscription selection or order form accepted by the customer. Corexa does not need a second overlapping public SaaS contract that repeats those same clauses. A signed enterprise agreement or schedule can supplement or override the standard terms where it expressly says so.
Standard commercial topics
These links take customers and advisers directly to the relevant clauses in the full Corexa Terms and Privacy Policy without maintaining duplicate legal wording in separate documents.
Subscriptions, renewal & cancellation
Plan, trial, payment, renewal, cancellation, refund and tax wording for standard subscriptions.
Open clauseAcceptable use
Rules against unlawful use, unauthorised access, false records, spam, surveillance misuse and harmful automation.
Open clauseData ownership, export & closure
Customer-data ownership, account closure, export and surviving operational-record provisions.
Open clauseThird-party integrations
Responsibility and availability wording for accounting, payments, email, calendar, AI, APIs and connected services.
Open clauseAustralian Consumer Law & liability
Non-excludable rights, disclaimers and the standard limitation-of-liability framework.
Open clauseSecurity, retention & deletion
Privacy-policy wording covering reasonable security steps, retention, deletion and de-identification.
Open clauseEnterprise schedules
These schedules are available for SiteGrid and enterprise due diligence. They become customer-specific binding commitments only when incorporated into a signed order form or enterprise agreement.
Data Processing Addendum
Customer-controlled data, subprocessors, overseas processing, privacy requests and incident response.
Security Schedule
Baseline technical and organisational security controls used for enterprise due diligence.
Service Level Schedule
Negotiation-ready availability, support severity, incident communication and service-credit framework.
Workforce Location Pack
Australian implementation guidance for technician GPS and workforce location features.