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Hospitality operations

Restaurant equipment maintenance that stays connected across sites

Corexa helps restaurant and hospitality groups keep coffee equipment, service activity, approvals and maintenance history visible from venue level through to head office.

Operational problems

Why disconnected records create avoidable work

Site-by-site records

Each venue may keep its own supplier details, repair notes and equipment list, leaving head office without a trusted view.

Unclear ownership

Managers can struggle to see who requested work, who approved it and what the current status is.

Repeated faults

Recurring problems are difficult to identify when invoices are not connected to the individual asset.

Inconsistent maintenance

Service schedules can vary between venues even when the equipment and operating risks are similar.

Connected capability

One workflow from equipment context to commercial follow-through

Organisation and site hierarchy

View equipment and service activity by group, region, venue and individual asset.

Request and approval flow

Keep reported issues, approvals, contractor activity and outcomes in one traceable record.

Supplier coordination

Connect external service providers and technicians to the relevant site and equipment context.

Asset history

Review repairs, parts, costs and recommendations against the machine rather than only the invoice.

Planned maintenance

Track recurring requirements and overdue work across the venue portfolio.

Operational reporting

Identify open work, recurring issues and equipment requiring closer review.

How it works

A practical operating sequence

  1. 1

    Map venues

    Create the organisation, sites and equipment structure.

  2. 2

    Report issues

    Let venue staff attach the request to the correct asset.

  3. 3

    Coordinate service

    Track assignment, approvals, progress and contractor outcomes.

  4. 4

    Review the portfolio

    Use history and maintenance status to support repair or replacement decisions.

Questions

Frequently asked questions

Can Corexa support multiple restaurant sites?

Yes. The corporate structure supports organisations, locations, equipment and service activity across multiple sites.

Is it limited to espresso machines?

Corexa is coffee-equipment focused, but its asset, maintenance and service workflows can support related hospitality equipment where the configured workflow is suitable.

Can head office see venue-level work?

Yes. Corporate views can provide drill-down visibility from the organisation to sites, assets and service records.

See the workflow with your own operation

Book a guided Corexa demonstration

Review how your customers, sites, machines, technicians, inventory and maintenance process would fit into Corexa.

Book a demo